SKYWAVE · SUPPORT

FIELD ASSISTANCE

Something broken? Locked out of an account? Found a drop somewhere a drop shouldn't be?

Email support@playskywave.com — a human (the human, really) reads it.

Quick answers

· No signal where you are? The beta world covers the Phoenix East Valley, but a first cache is guaranteed near you wherever you stand — give it a minute after granting location.
· Forgot your account password? Email us; we'll verify and reset it. Your player keeps working on your phone either way.
· Want to report a note? Use the report control in the drop-open screen — reported notes are hidden pending review.